Fix My Berry

Call Client is a phone call manager for your BlackBerry which allows you to create and maintain numerous call lists as well as allowing you to indicate the status of a call and add call notes.

Call Client is available for those running OS 4.2.2 or higher and will nestle insignificantly into your memory, taking up 27.6KB.

The main screen will show, once created, your various call lists. Below the name of each call list, the number of records.

The records actually pertain to the number of calls listed in a particular call list. When you open a call list, you can see the list of related calls you have to make. The application offers a couple different entry methods when creating your call lists.

Manually enter the information:

• First you would select New Call List from the menu and then create the call list’s name in the next screen.
• Once saved, you then open the call list and select New Call.
• The next screen allows you to input call information including Name, Company and Call Title. You can also store up to seven different numbers to choose from.
• Call notes can also be made, so you can refer to them quickly before calling.

Create a .csv file to import using the form found at this link:

• Fill out the appropriate information make sure you save the file in .csv format.
• In Call Client, select Import Call List from the menu and select the appropriate .csv file. You should see an ‘Import Successful” pop up. Your lists can be exported as well, again in .csv format, ready to email. This may help you with reporting your sales calls. No matter which method you choose to work with, any call information can be added, modified or deleted. Please note that a Call Title is required. Once everything has been entered you are now ready to dial out.
• Open a call list and highlight a call entry.
• Press the trackball /menu button to call or, if more than one number is listed, choose the appropriate number to call.
• If there is a follow up call to make, you can edit the call notes.
• If done, you can mark the call complete. Doing so will not remove the call from the list in case you want to report the call, as previously mentioned.

Now let’s look at, what I like to call, the SimpleLeap Solution. TalkLater can be used to create call alerts, call notes and to call from the alert popup. Call Client adds the ability to list more detailed contact information, without adding the call to your Address Book.  A call can be marked completed or updated for follow up (while you add a new alert in TalkLater). Then, you can also import/export csv files of call lists. Now, you can see how this is especially great for sales calls on the road.

Call Client also offers easy keyboard shortcuts:

n = New call
c = Makes the call
e = Edit call record
d = Delete call record
t = Toggle (switch between the call being complete or incomplete)Conclusion

Pros

* manage multiple lists and calls
* import/export call lists
* quick and easy to use

Cons

* Cannot access native address book
* Similar features found in TalkLater

Data-mined from Crackberry.com

By assigning your service provider’s BlackBerry Internet Service web site to a folder in Outlook, you can quickly access the BlackBerry Internet Service without having to open an Internet browser.

To assign the BlackBerry Internet Service to an Outlook folder:

• Open Outlook.
• If the Folder List is not visible, click theView menu and select Folder List.
• From the Folder List, right-click the Inbox and select New Folder.
• In the Name field, type BlackBerry Internet Service.
• Make sure the Folder contains field is set toMail and Post Items, then clickOK.
• From the Folder List, right-click the BlackBerry Internet Service folder and selectProperties.
• Click the Home Page tab.
• In the Address field, type the address to your service provider’s BlackBerry Internet Service web site.  Note: To find your service provider’s BlackBerry Internet Service web site, visit the Support section at www.blackberry.com.
• Select the Show home page by default for this folder check box, then click OK.

To access the BlackBerry Internet Service in Outlook

• Open Outlook.
• From the Folder List, click the BlackBerry Internet Service folder. The BlackBerry Internet Service web site appears.
• Log in to your BlackBerry Internet Service account.