Fix My Berry

Leave a copy on of messages on the server – POP3

by Ken on Dec.12, 2008, under Email

  • The following procedures outline how to leave or remove copies of email messages on the messaging server when email messages are being removed from the POP3 messaging server by a subsequent email client.
    • When this check box is cleared, the deleted email messages will be removed permanently from the messaging server
    • When available, use the option to remove email messages from the messaging server after a specified number of days. This keeps the messaging server from reaching its maximum storage capacity. 
    • It is recommended that email messages be deleted after a specified number of days to keep the email message count on the messaging server to a manageable number for the BlackBerry Internet Service. 
    • Email message counts exceeding 1000 in the inbox could cause problems or delays in receiving email messages on the BlackBerry smartphone.

Windows Based Email Programs:

Microsoft Windows Mail (Windows Vista)
  • Click Tools.
  • Click Accounts.
  • In the Email subsection, select the email account.
  • Click Properties.
  • Click the Advanced tab.
  • Click the Leave a copy of the message on the server check box.
Microsoft Outlook XP, 2002, and 2003
  • Click Tools.
  • Click Email Accounts.
  • Click View or Change an existing email address, or select the Email tab.
  • Select the email account.
  • Click Change.
  • Click More Settings.
  • Click the Advanced tab.
  • Click the Leave a copy of the message on the server check box.
  • Click Next.
  • Click Finish.
Microsoft Outlook 2007
  • Click Tools.
  • Click Account Settings.
  • Click Change.
  • Click More Settings.
  • Select the Advanced tab.
  • Click the Leave a copy of the message on the server check box.
  • Click OK.
  • Click Next.
  • Click Finish.
Microsoft Outlook Express and Microsoft Outlook 2000
  • Click Tools.
  • Click Accounts.
  • Select the Mail tab.
  • Select the email account.
  • Click Properties.
  • Select the Advanced tab.
  • Click the Leave a copy of the message on the server check box.
Microsoft Outlook 97Note: Restart Microsoft Outlook 97 to apply changes
  • Click Tools.
  • Click Services.
  • Click Internet E-mail.
  • Choose the email account, and then click Properties.
  • Select the Advanced tab.
  • Click the Leave a copy of the message on the server check box.
  • Click OK.
Eudora 7.0 or later
  • Click Tools.
  • Click Personalities.
  • Right-click the email account name, and then click Properties.
  • Select the Incoming Mail tab.
  • Click the Leave mail on Server check box.
Mozilla Thunderbird 1
  • Click Tools.
  • Click Account Settings.
  • Under the account name, click Server Settings.
  • Click the Leave messages on server check box.
IncrediMail 
  • Click Tools.
  • Click Accounts.
  • Select the email account, and then click Properties.
  • Select the Advanced tab.
  • Click the Leave a copy of messages on server check box.
EarthLink MailboxNote: EarthLink Mailbox does not provide an option to automatically remove email messages after a certain number of days; the messaging server begins to fill up after turning on this option.To remove email messages, click Tools > Settings. Select the Receive tab, and then click the Remove message from server when deleted from trash check box.
  • Click Tools.
  • Click Settings.
  • Select the Accounts tab.
  • Select the email account and click Edit.
  • Click the Leave messages on the server after downloading check box.
Netscape 4.5 to 4.7
  • Click Edit.
  • Click Preferences.
  • Under Categories, click the plus (+) sign to expand the options menu and open the Mail & Newsgroups menu.
  • Click Mail Servers.
  • In the Incoming Mail Servers section, click Edit.
  • In the Mail Server Properties section, select the POP tab.
  • Clear the Leave messages on server check box.
  • Click OK 2x’s.
Netscape 6
  • Click Tasks.
  • Click Mail.
  • Click Edit.
  • Click Mail/News Account Settings.
  • In the window on the left, click Server.
  • Clear the Leave messages on server check box.
  • Click OK.
Netscape 7.2
  • Click the Edit menu.
  • From the menu, choose Mail and Newsgroup Account Settings.
  • On the left side, click the Server Settings link.
  • Check the box next to Leave messages on server.
Internet mail
  • Click Mail.
  • Click Options.
  • Select the Server tab.
  • Click Advanced Settings.
  • Clear the Leave a copy of messages on server check box.
  • Click OK.
GoldMine Premium Edition with GoldSync Version 8
  • Click Tools.
  • Click Options.
  • Select the E-Mail tab.
  • Click Accounts.
  • Select the email account, and then click Edit.
  • Clear the Auto-delete check box.

 Macintosh Based Email Programs: 

Microsoft Outlook Express Macintosh Edition 4 and 4.5
  • Click File.
  • Click Preferences.
  • Click the arrow beside Accounts, then click E-mail.
  • Click Advanced.
  • Clear the Leave a copy of messages on server check box.
  • Click OK.
Microsoft Outlook Express Macintosh Edition 5
  • Click Tools.
  • Click Accounts.
  • Select the Mail tab.
  • Select the email account, and click Edit.
  • Select the Options tab.
  • Clear the Leave a copy of messages on server check box.
  • Click OK.
Microsoft Entourage X
  • Click Tools.
  • Click Accounts.
  • Make sure that the correct email account is highlighted, then click Edit.
  • On the Edit Account screen, select the Options tab.
  • Select the Leave a copy of each message on the server check box.
Eudora 5 for Macintosh
  • Click Special.
  • Click Settings.
  • Click Checking Mail in the left pane.
  • Clear the Leave on server for ‘X’ days check box.
  • Click OK.
Netscape 3 for Macintosh
  • Click Options.
  • Click Mail and News Preferences.
  • Select the Servers tab.
  • Select the Removed from the server option.
  • Click OK
Netscape 4.05 for Macintosh
  • Click Edit.
  • Click Preferences.
  • In Categories, click Mail & Groups.
  • Click Mail Server.

Clear the Leave messages on server after retrieval check box.

Click OK.
Netscape 4.5 to 4.7 for Macintosh
  • Click Edit.
  • Click Preferences.
  • Under Categories, click Mail & Newsgroups.
  • Click Mail Server.
  • In the Incoming Mail Servers section, click Edit.
  • Select the POP tab in the Mail Server Properties section.
  • Clear the Leave messages on server check box.
  • Click OK 2x’s.
MacMail/Macintosh OS 10.1 Note: MacMail does not have an option to remove email messages from the messaging server after a specified number of days.
  • Click Mail.
  • Click Preferences.
  • Make sure that the correct address is highlighted, then click Edit.
  • Select the Account Options tab.
  • Make sure that the Delete messages from server after downloading check box is not selected.
Apple Mail on Macintosh OS X
  • Click Mail.
  • Click Preferences.
  • Select the Accounts tab, and select the appropriate email account.
  • Select the Advanced tab.
  • Clear the Remove copy from the server after retrieving a message check box.
  • Click OK
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